Privacy Policy and Personal Data Protection

 

Last modified: 07/21/2025

As part of its business, Agence Scoop Communication collects and processes personal data in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act. This privacy policy informs you about how we collect, use, protect, and share your personal data.


Data Controller

The data controller is:


Company name: Scoop Communication Agency

Address: 585 rue de la Juine, 45160 Olivet

Email address: agence@scoopcommunication.com


Personal data collected

We collect certain personal data when you interact with our site or services. This includes:

  • Data you provide to us: first name, last name, email address, telephone number, postal address, payment information, etc. (example: when subscribing to a newsletter or making an online purchase).
  • Data collected automatically: IP address, browser type, operating system, navigation data (pages visited, time spent on the site), via cookies or other tracking technologies.


Purposes of data processing

The data collected is used for the following purposes:

  • Order and delivery management.
  • Sending newsletters and commercial communications (if you have consented to this).
  • Analysis and optimization of the user experience on our site.
  • Management of support and contact requests.
  • Compliance with legal and regulatory obligations.


Legal basis for processing

Data processing is based on several legal bases:

  • Consent: when you consent to receive newsletters or commercial offers.
  • Performance of a contract: to process orders you place on our site.
  • Legal obligation: to comply with accounting, tax, or claims management obligations.
  • Legitimate interest: to improve our services and protect our site against fraud or abuse.


Data retention period

Your personal data is kept for the period strictly necessary for the purposes for which it was collected:

  • Data relating to order management: kept for 2 years from the end of the commercial relationship.
  • Commercial prospecting data: kept until your request for deletion or after a period of inactivity of 6 months.
  • Data relating to legal obligations: kept according to the applicable legal deadlines (for example, 10 years for accounting documents).


Sharing data with third parties

We do not share your personal data with third parties, except in the following cases:

  • Service providers: We use third-party service providers (hosts, payment services, carriers) to carry out certain operations necessary for the performance of our services. These providers only have access to your data for the purposes strictly necessary for the provision of the service.
  • Legal obligations: we may be required to share your data to meet legal obligations or at the request of the competent authorities.


Data security

We implement technical and organizational measures to ensure the security and confidentiality of your personal data against unauthorized access, loss, destruction or alteration.


User Rights

In accordance with the GDPR, you have the following rights regarding your personal data:

  • Right of access: you can request access to the data we hold about you.
  • Right of rectification: you can request the modification of your data if it is incorrect or incomplete.
  • Right to erasure (right to be forgotten): you can request the deletion of your data in certain situations.
  • Right to restriction: You can request to restrict the use of your data in certain circumstances.
  • Right to portability: you have the right to receive a copy of your data in a structured format and to transmit it to another data controller.
  • Right to object: you can object to the processing of your data for legitimate reasons or for prospecting purposes.

To exercise your rights, please contact us by email at agence@scoopcommunication.com or by post at 585 rue de la Juine, 45160 Olivet. We will process your request as soon as possible.


Use of cookies

We use cookies to improve your browsing experience on our site and analyze traffic. You can manage your cookie preferences through your browser settings.


Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page, and you will be notified by email if necessary.


Contact

If you have any general questions about the Site or our collection and use of information about you, please contact us at: agence@scoopcommunication.com